AI concierge for hotels

Smart bot that closes bookings 24/7: finds rooms, calculates prices, accepts payments and sends vouchers - all in one conversation.

Conversion +27%
Average check +12%
Response SLA <1.2s
Live demo dialog
Encryption + audit logs Response < 1.2s
TelegramTelegram
WhatsAppWhatsApp
StripeStripe
Google CalendarGoogle Calendar
Features

Modular architecture for your scenario

PMS/Chip integrations
Opera/Clock/1C, price and availability sync, door codes.
Payment in chat
Stripe/YuKassa/CloudPayments, deposits and pre-authorization.
Natural dialogue
Multilingual, upsells: late check-out, breakfast, transfer.
GDPR/152-FZ
Personal data storage, anonymization and logs.
Conversion growth
+25-35% to applications due to instant 24/7 responses.
No-code scenarios
Tariff rules, promo codes, "weekend/spa" packages.
How it works

From menu/room import to payment

1. Connection
Integrate PMS/CRM/calendar, import slots and prices.
2. Scenarios
Build No-code logic, operator roles and upsells.
3. Channels
Launch Telegram/WA/widget, configure branding.
4. Payment
In chat: prepayment/deposits, receipts, vouchers and reminders.
Case Studies & Results

Real metrics from our clients

Conversion growth+27%
Before1m3m6mNow
Average check+12%
Before1m3m6mNow
No-show reduction-18%
Before1m3m6mNow

Real client results

Within 3 months after implementing Omni-Bot, our clients see measurable improvements in key metrics.

Conversion
+27%
on average
Average check
+12%
through upsells
No-show
-22%
No-show reduction
Response time
<1.2с
SLA
ИК
Igor K., hotel "Grand Plaza"

"Conversion increased by 31% in the first quarter. The bot handles 80% of requests without operators, freeing up the team's time."

МС
Maria S., restaurant "Bella Vista"

"No-show decreased from 18% to 6%. Automatic reminders and deposits work perfectly."

МК
Maria S., restaurant "Bella Vista"

"No-show decreased from 18% to 6%. Automatic reminders and deposits work perfectly."

Admin Panel

Full control over bot and analytics

Powerful admin panel

Manage all aspects of bot operation from a single interface: scenario setup, booking monitoring, analytics and reports.

admin.omni-bot.com

Dashboard

Tenant: Demo Hotel
Revenue from year start
2.4M ₽
+12% vs last year
Conversion dialog → booking
34%
+5% this month
Bookings
127
today
Auto responses share
87%
+3% this week
Occupancy by month
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Revenue by month
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Active bookings
Ivan P.
Deluxe Suite • 15.11 14:00
21 900 ₽
Confirmed
Maria K.
Standard Room • 16.11 18:30
12 500 ₽
Pending
Alexey S.
Premium Suite • 17.11 12:00
28 700 ₽
Confirmed
Elena V.
Deluxe Suite • 18.11 16:00
21 900 ₽
Confirmed
Pricing

Transparent and scalable

Trial
Free
  • 14 days
  • 1 channel
  • Basic features
  • Support
Starter
$50/month
  • Up to 2 channels
  • 1 payment integration
  • Basic analytics
Pro
$150/month
  • All channels
  • 3 integrations
  • A/B tests, SLA, RBAC
Enterprise
On request
  • SAML/SSO, VPC
  • Unlimited integrations
  • SLA 99.9%
FAQ

Frequently asked questions

Can I launch only in Telegram?
Yes. Channels are connected independently: Telegram, WhatsApp, web widget, call center.
How do you store personal data?
Encryption at rest/in transit, regional data centers, contracts and DPA/GDPR compliance.
How long will integration take?
Pilot - from 7 days. Ready connectors and scenario templates speed up the start.
Can you train on our data?
Yes. Vector databases, private knowledge, context limitation and request auditing.
About Us

The team creating the future of automation

About Us

We specialize in creating intelligent bots for the hospitality and restaurant industry, helping companies automate processes and increase conversion.

Our Mission

Make automation accessible to every business, regardless of size. We believe that every hotel or restaurant owner should have access to cutting-edge AI technologies.

Our Vision

Become a leader in hospitality automation, creating solutions that don't just work, but exceed the expectations of customers and business owners.

Our Values

  • Innovation in every detail
  • Customer focus
  • Transparency and honesty
  • Continuous development